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Cancelling a booking
For everyone
Both sides can cancel.
Customers: open the personal link from the booking email and choose cancel. Cancellation follows the rules the business set, which are shown on the booking page.
Business owners: open the job and cancel it. The customer is told by email.
A cancelled job leaves your day list, and its time becomes available again. The job and its history are kept, so you can still find it later.
If you only need a different time, propose a change instead, so the customer keeps their booking.